Terms and Conditions of Service

1. Welcome and Acceptance

Welcome to DreamProxy. These Terms and Conditions of Service ("Terms") constitute a legally binding agreement between you ("User" or "you") and DreamProxy ("we", "our" or "Service") for the use of our website and proxy services.

By using our services, you fully accept these Terms. If you do not accept these Terms, do not use our services.

We reserve the right to modify these Terms at any time. Changes will be communicated through our website and/or email. Continued use of the service after changes constitutes acceptance of the new Terms.

2. Account Creation and Management

2.1 Account Requirements

• You must be at least 18 years old or legally authorized to enter into contracts
• You must provide accurate, complete and up-to-date information
• You are responsible for maintaining the security of your account
• You are responsible for all activities that occur under your account

2.2 Identity Verification

We may request identity verification (KYC) to:

• Prevent fraud
• Comply with legal regulations
• Maintain service security

2.3 Account Management

• You can delete your account at any time
• We reserve the right to suspend or terminate accounts that violate these Terms
• Traffic data may be retained for legal cooperation when required

3. Acceptable Use of Service

3.1 Permitted Uses

Our proxy services can be used for:

• Legitimate web browsing
• Online privacy protection
• Access to geo-blocked content for personal use
• Legitimate research and development

3.2 Prohibited Activities

It is expressly prohibited to use our services for:

• Illegal activities of any nature
• Sending spam or unsolicited communications
• Interference with computer systems or networks
• Attempted unauthorized access to systems
• Excessive use that compromises service performance
• Phishing, fraud or deception activities
• Violation of copyright or intellectual property rights
• Activities that may damage the reputation of the service

3.3 Fair Use Policy

Even for "unlimited" plans, we apply a fair use policy to ensure optimal performance for all users.

4. Subscriptions and Payments

4.1 Service Plans

• We offer different subscription plans with specific features
• Prices are clearly indicated on our website
• All prices are expressed in euros and include applicable taxes

4.2 Payment Methods

We accept the following payment methods:

• Credit/debit cards

4.3 Renewals

• Subscriptions automatically renew by default
• You can disable automatic renewal at any time

4.4 Refunds

• We offer a refund window of 2 days from the purchase date
• Refunds are subject to our specific refund terms
• No partial refunds are provided for unused service periods

5. Service Availability

5.1 Service Performance

• We are committed to providing a reliable and performing service
• We cannot guarantee 100% uptime
• Scheduled maintenance will be communicated in advance

5.2 Liability Limitations

• We are not responsible for service interruptions due to force majeure
• We do not guarantee access to specific content or third-party services
• Performance may vary based on factors beyond our control

6. Privacy and Data Protection

6.1 Privacy Policy

• Our Privacy Policy describes how we collect and use your data
• We are committed to protecting your privacy and personal data
• Traffic logs may be retained for security and legal compliance reasons

6.2 Legal Cooperation

We may be required to cooperate with competent authorities for:

• Criminal investigations
• Valid legal requests
• Protection of third-party rights

7. Intellectual Property

All content, trademarks, logos and technologies used in our service are owned by us or used under license. It is prohibited to copy, modify or distribute such content without written authorization.

8. Limitation of Liability

8.1 Exclusions

To the maximum extent permitted by law, we exclude all liability for:

• Indirect, consequential or punitive damages
• Loss of profits or data
• Service interruptions
• Actions of third parties

8.2 Maximum Limit

Our total liability will not exceed the amount paid for the service in the last 12 months.

9. Dispute Resolution

9.1 Jurisdiction

These Terms are governed by Italian law. All disputes will be resolved in the competent courts of Turin, Italy.

9.2 Amicable Resolution

Before taking legal action, the parties undertake to attempt an amicable resolution through direct negotiation.

10. General Provisions

10.1 Validity

If any part of these Terms is declared invalid, the remaining parts remain in force.

10.2 Waiver

Failure to enforce any provision does not constitute a waiver of our rights.

10.3 Assignment

You may not assign your rights or obligations under these Terms without our written consent.

11. Contact

For questions about these Terms, contact us at:

Email: info@dreamproxy.it

Last modified: September 28, 2025

Keep a copy of these Terms for your records.